计算机科学 ›› 2016, Vol. 43 ›› Issue (7): 177-179.doi: 10.11896/j.issn.1002-137X.2016.07.032
刘春,刘勇,王雅倩,韩道军
LIU Chun, LIU Yong, WANG Ya-qian and HAN Dao-jun
摘要: 随着移动互联网的发展,如何改进现有的业务流程来更好地满足用户的需求成为企业普遍面临的问题。然而,对于企业中哪些业务需要移动化以及如何移动化,目前仍然缺乏相应的分析方法。针对该问题,提出一种基于目标的移动业务流程分析方法。该方法认为企业的各个业务流程都是为了满足一定的用户需求,因此提出建立企业业务流程模型与用户需求模型之间的对应关系,然后通过识别移动环境下用户需求的变化来改进企业的业务流程。以一个医院的业务流程为案例说明了所提方法的可行性。
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