计算机科学 ›› 2017, Vol. 44 ›› Issue (12): 232-238.doi: 10.11896/j.issn.1002-137X.2017.12.042
汪东升,黄传河,黄晓鹏,倪秋芬
WANG Dong-sheng, HUANG Chuan-he, HUANG Xiao-peng and NI Qiu-fen
摘要： 电信大数据中包含了大量的非结构化文本数据,无法通过常规的方法进行信息挖掘,在此情况下文本挖掘可以更好地实现对文本数据的分析挖掘。提出了基于文本的新词识别算法和命名实体识别算法,从而有效地分析用户投诉文本内容并判断其所属类别,并且从用户上网文本信息中识别出其终端型号,为电信行业提供更好的用户支撑和用户体验。最后,对模型的实际应用表明,所提方法对电信投诉文本数据的识别是高效的。
| [1] SENBALC C,ALTUNTAS S,BOZKUS Z,et al.Big data paltform development with a domain specific language for telecom industries [C]∥High Capacity Optical Networks and Emerging/Enabling Technologies.2013:116-120. [2] TSENG J C,TSENG H C,LIU C W.A successful application of big storage techniques implemented to criminal investigation for telecom [C]∥Network Operations and Management Sympo-sium (APNOMS).2013:1-3. [3] JONY R I,HABIB A,MOHANMMED N,et al.Big Data Use Case Domains for Telecom Operates [C]∥IEEE International Conference on Smart City/SocialCom/SustainCom.2015:850-855. [4] ZHONG N,LI Y F.Effective Pattern Discovery for Text Mining [J].IEEE Transactions on Knowledge and Data Engineering,2012,24(1):30-44. [5] ELAGIB S B,HASHIM A H A,OLANREWAJU R F.CDRanalysis using Big Data technology[C]∥International Confe-rence on Computing,Control,Networking,Electronics and Embedded Systems Engineering (ICCNEEE).2015:467-471. [6] DAM R V D.Big Data a Sure Thing for Telecommunications:Telecom’s Future in Big Data [C]∥Cyber-Enabled Distributed Computing and Knowledge Discovery (CyberC).2013:148-154. [7] OUYANG Y,HU M M,HUET A,et al.Mining of leaders in mobile telecom social networks [C]∥Wireless Telecommunications Symposium (WTS).2016:1-4. [8] HUANG W L,CHEN Z,DONG W Y,et al.Mobile Internet big data platform in China Unicom [J].Tsinghua Science and Technology,2014,19(1):95-101. [9] CHETAN S B J,SRINIVASA K G.Large Scale Multi-labelText Classification of a Hierarchical Dataset using Rocchio algorithm [C]∥International Conference on Computational Systems and Information Systems for Sustainable Solutions.2016:291-296. [10] YANG W C,FU Y M,ZHANG D.An Improved Parallel Algorithm for Text Categorization [C]∥International Symposium on Computer,Consumer and Control.2016:451-454. [11] SANTOSO J,YUNIARNO E M,HARIADI M.Large ScaleText Classification using Map Reduce and Nave Bayes Algorithm for Domain Specified Ontology Building [C]∥7th International Conference on Intelligent Human-Machine Systems and Cybernetics.2015:428-432. [12] YANG J,YANG M H.Top-Down Visual Saliency via Joint CRF and Dictionary Learning[C]∥ Computer Vision and Pattern Recognition.IEEE,2012:2296-2303. |
| No related articles found! |
|
||
首页