Computer Science ›› 2016, Vol. 43 ›› Issue (7): 240-244.doi: 10.11896/j.issn.1002-137X.2016.07.043

Previous Articles     Next Articles

Hospital Information System Continuous Use of Patients:An Empirical Study Based on TAM and ECT

DAI Yi-ling, GU Dong-xiao, LU Wen-xing and LIANG Chang-yong   

  • Online:2018-12-01 Published:2018-12-01

Abstract: Based on the technology acceptance model(TAM) and the expectation-confirmation theory,this paper carried out an empirical study on the behavior intention of hospital information system continuous usage in the eyes of patients。The results show that perceived ease of use,perceived usefulness and expectation-confirmation all have significant positive influence on the behavior intention,and the perceived ease of use is the most important factor.Meanwhile,expectation-confirmation also has significant positive influence on the behavior intention mediated by the satisfaction of information systems and perceived usefulness.Some suggestions associated with the hospital informationization and medical information management were proposed.

Key words: Hospital information system,Continuous intention,Technology acceptance model,Expectation-confirmation theory,Information behavior

[1] Fan Pei-min.Research Comprehensive Evaluation of A Hospital Information Construction.South China University of Technology [D].Guangzhou:South China University of Technology,2012(in Chinese) 范培珉.A医院信息化建设综合评价研究[D].广州:华南理工大学,2012
[2] Duennebeil S,Sunyaev A,Blohm I,et al.Determinants of Physicians’ Technology Acceptance for e-Health in Ambulatory Care [J].Social Science Electronic Publishing,2012,81(11):746-760
[3] Reuss E,Menozzi M,Büchi M,et al.Information Access at The Point Of Care:What Can We Learn For Designing A Mobile CPR System? [J].International Journal of Medical Informatics,2004,73(4):363-369
[4] Huang J C.Innovative Health Care Delivery System——A Ques-tionnaire Survey to Evaluate The Influence of Behavioral Factors on Individuals' Acceptance of Telecare [J].Computers in Biology & Medicine,2013,43(4):281-286
[5] Chow M,Chan L,Lo B,et al.Exploring The Intention To Use A Clinical Imaging Portal For Enhancing Healthcare Education[J].Nurse Education Today,2013,33(6):655-662
[6] Paré G,Raymond L,de Guinea A O,et al.Barriers To Organizational Adoption of EMR Systems In Family Physician Practices:A Mixed-Methods Study in Canada [J].International Journal of Medical Informatics,2014,83(8):548-558
[7] Lv Xiao-rong.An Emperical Investigation of Electronic Medical Records System Usage Behavior and Its Impact on Performange [D].Harbin:Harbin Institute of Technology,2013(in Chinese) 吕晓荣.电子病历系统使用行为对绩效影响的实证研究[D].哈尔滨:哈尔滨工业大学,2013
[8] King W R,He J.A meta-analysis of the Technology Acceptance Model [J].Information & Management,2006,43(6):740-755
[9] Zheng Da-qing,Li Jun-chao,Huang Li-hua.The software Continuous Usage Research on the Context of Fighting Between QQ and 360:the Evidence From the Revised Expectation-Confirmation Model[J].Chinese Journal of Management Science,2014,22(9):123-132(in Chinese) 郑大庆,李俊超,黄丽华.“3Q”大战背景下的软件持续使用研究:基于修订的“期望-确认”模型[J].中国管理科学,2014,22(9):123-132
[10] Davis F D.User Acceptance of Information Technology:System Characteristics,User Perceptions and Behavioral Impacts [J].International Journal of Man-machine Studies,1993,38(3):475-487
[11] Venkatesh V,Davis F D.A Theoretical Extension of the Technology Acceptance Model:Four Longitudinal Field Studies:Four Longitudinal Field Studies [J].Management Science Journal of the Institute for Operations Research & the Management Scien-ces,2000,46(2):186-204
[12] Holden R J,Karsh B T.The Technology Acceptance Model:its Past and its Future in Health Care [J].Journal of Biomedical Informatics,2010,43(1):159-172
[13] Segars A H,Grover V.Re-examining Perceived Ease of Use and Usefulness:A Confirmatory Factor Analysis [J].Management Information Systems Quarterly,1993,17(4):517-525
[14] Chin W W,Todd P A.On the Use,Usefulness,and Ease of Use of Structural Equation Modeling in MIS Research:A Note of Caution [J].Management Information Systems Quarterly,1995,19(2):237-246
[15] Shao Kun-huan,Yang Lan-rong.Study on Users’ AdoptionModel of the Mobile Government Service [J].Journal of Mo-dern Information,2012,31(12):3-6(in Chinese) 邵坤焕,杨兰蓉.公众采纳移动政务服务的综合接受模型研究 [J].现代情报,2012,31(12):3-6
[16] Yarbrough A K.Technology Acceptance among Physicians:ANew Take on TAM [J].Medical Care Research & Review,2007,64(6):650-672
[17] Venkatesh V,Davis F D.A Theoretical Extension of the Technology Acceptance Model:Four Longitudinal Field Studies [J].Management Science,2000,46(2):186-204
[18] Bhattacherjee A.Understanding Information Systems Continu-ance:An Expectation-Confirmation Model [J].Management Information Systems Quarterly,2001,25(3):351-370
[19] Huangfu Qing-hong.A Review of Domestic and Foreign Resear-ches on Information Systems Continuance-Based on Literature Research of Electronic Service and Other Related Fields[J].Journal of Intelligence,2013(10):111-116(in Chinese) 皇甫青红.国内外信息系统持续使用研究综述--基于电子服务及相关领域文献的调研[J].情报杂志,2013(10):111-116
[20] Stone R W,Baker-Eveleth L.Students' Expectation,Confirmation,and Continuance Intention to Use Electronic Textbooks [J].Computers in Human Behavior,2013,29(29):984-990
[21] Lin K M.e-Learning Continuance Intention:Moderating Effects of User e-Learning Experience[J].Computers & Education,2011,56(2):515-526
[22] Ringgle C,Wende S,Becker J.SmartPLS.[2015-07-13].
[23] Hair J F,Anderson R E,Tatham R L,et al.Multivariate Data Analysis:with Readings [M].New Jersey Englewood,1992
[24] Cronbach L J.Coefficient Alpha and the Internal Structure of Tests [J].Psychometrika,1951,16(3):297-334
[25] Fornell C,Larcker D F.Evaluating Structural Equation Models with Unobservable Variables and Measurement Error [J].Journal of Marketing Research,1981,18(1):39-50
[26] Legris J,Collerette I P.Why Do People Use Information Technology? A Critical Review of the Technology Acceptance Model [J].Information and Management,2003,40:191-204
[27] Venkatesh V,Morris M G,Davis G B,et al.User Acceptance of Information Technology:Toward a Unified View [J].Management Information Systems Quarterly,2003,27(3):425-478
[28] Schepers J,Wetzels M.A Meta-Analysis of the Technology Acceptance Model:Investigating Subjective Norm and Moderation Effects [J].Information & Management,2007,40(1):90-103
[29] Hung S Y,Chang C M.User Acceptance of WAP Services:Test of Competing Theories [J].Computer Standards & Interfaces,2005,27(4):359-370
[30] Huang Jui-chen,Lee Y C.Predicting Telecare Adoption on SeniorCitizens in Institution:Application of the Technology Acceptance Model [J].Journal of Statistics & Management Systems,2012,15(1):81-92
[31] Gagnon M P,Orruo E,Asua J,et al.Using A Modified Technology Acceptance Model to Evaluate Healthcare Professionals’ Adoption of A New Telemonitoring System [J].Telemedicine Journal and E-Health:the Official Journal of the American Telemedicine Association,2012,18:54-59
[32] Ketikidis P H,imitrovski T,Bath P,et al.Acceptance ofHealth Information Technology in Health Professionals:An Application of the Revised Technology Acceptance Model [J].Health Informatics Journal,2012,18(2):124-134
[33] Liu Yu-nan,Importance and Influence Factors of Hospital Information System Construction[J].Industrial Control Computer,2013,26(7):105-106(in Chinese)刘瑜楠.医院信息系统建设的重要性及影响因素[J].工业控制计算机,2013,26(7):105-106
[34] Chen Yao,Shao Pei-ji.An Empirical Research of Social Network Sites Continuance:Based on A Modified Expectation-Confirmation Model [J].China Journal of Information Systems,2011(1):23-34(in Chinese) 陈瑶,邵培基.社交网站持续使用的实证研究--基于改进的期望确认模型[J].信息系统学报,2011(1):23-34
[35] Liu Hong,Pei Lei,Sun Jian-jun.Empirical Analysis on Video Websites Users’ Continuance Usage based on Expectation Confirmation Model[J].Documentation,Information and Know-ledge,2014(3):94-103(in Chinese) 刘虹,裴雷,孙建军.基于期望确认模型的视频网站用户持续使用的实证分析[J].图书情报知识,2014(3):94-103

No related articles found!
Full text



No Suggested Reading articles found!