计算机科学 ›› 2020, Vol. 47 ›› Issue (12): 18-24.doi: 10.11896/jsjkx.201200055
所属专题: 复杂系统的软件工程和需求工程
杨经纬1, 魏子麒2, 刘璘2
YANG Jing-wei1, WEI Zi-qi2, LIU Lin2
摘要: 随着近年来数据分析技术的发展预测分析功能被嵌入到众多互联网商业产品中为企业带来了巨大的服务收益.然而这类功能影响哪些非功能性目标?这类功能对普遍关注的非功能性目标包括软件的可用性、性能和透明度以及用户的隐私乃至个人身心健康等的影响如何?在软件服务商进一步拓展这类技术的应用之前我们需要对预测分析功能所带来的直接和间接影响进行进一步了解.首先对来自国内的565名受访者进行了问卷调研搜集了他们对预测分析功能应用的反馈.初步的分析结果表明尽管许多消费者认可预测分析功能所带来的便利但他们也表示了对产品的透明度、个人生活和隐私等方面的顾虑.在特定情况下由于存在这些顾虑部分用户会选择停止使用预测分析功能甚至放弃使用整个产品.基于调研结果从需求工程的视角讨论了如何把预测分析技术与产品进行有机融合以减轻和消除用户的顾虑同时充分挖掘预测分析技术的价值.
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