一种替代性纠纷在线仲裁系统

doi:10.11896/JsJkx.190900140

摘要/Abstract

摘要： 互联网仲裁近年来成为数字经济领域法律纠纷的一种重要解决机制,实现了“线上争议、线上解决”。然而,现有互联网仲裁系统并不能满足高要求的正当程序及充分保障当事人合法权利,符合仲裁法律程序的仲裁系统仍然缺位。沿着法律人工智能(AI and Law)领域对在线争议解决(Online Dispute Resolution,ODR)的研究提出仲裁系统的技术方向,文中对兼容线上线下仲裁系统功能建模、关键环节算法演示以及软件即服务(Software as a Service,SaaS)架构设计,提出了一种替代性纠纷在线仲裁系统。该系统以正当程序、线上线下仲裁流程衔接及当事人权利最大化保障作为系统目标,应用了人工智能和区块链技术。通过在中国海事仲裁委员会(CMAC)试运行该系统,仲裁机构公信力提升,以及基于仲裁价值链的仲裁业务流程再造得到了体现。

关键词: 法律人工智能, 互联网仲裁, 价值链, 在线争议解决, 仲裁系统

Abstract: In the recent years,Internet arbitration has always been playing an important role in legal disputes resolution in the field of digital economy,aiming at online dispute settling online.However,the existing arbitration systems do not conform to high standard of legal procedures for protecting legal rights of parties.To address the issue,this paper proposes an alternative online arbitration system for disputes by modeling online and offline arbitration procedures and real arbitration functions,which is equipped with Software-as-a-Service (SaaS) technical architecture.The arbitration system integrates artificial intelligence and block chain technologies.Then system is tested our dispute online arbitration system in China Maritime Arbitration Commission (CAMC).The results show that the arbitration credibility has improved significantly and the reengineering of arbitration process based on arbitration value chain has been realized.

Key words: AI and law, Arbitration system, Internet arbitration, Online dispute resolution, Value chain

中图分类号:

TP18

周蔚, 罗旭东. 一种替代性纠纷在线仲裁系统[J]. 计算机科学, 2020, 47(6A): 583-590. https://doi.org/10.11896/JsJkx.190900140

ZHOU Wei and LUO Xu-dong. Alternative Online Arbitration System for Dispute[J]. Computer Science, 2020, 47(6A): 583-590. https://doi.org/10.11896/JsJkx.190900140

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